The Patient Advice & Liaison Services-led Patient Survey Programme is built on our established tradition of engagement with the community. It reflects the mission of the Hospital which is People Caring for People to Live Better Lives.
TUH started a survey programme in 2015, it was a way for the Hospital to find out about the experience of our patients and their visitors, the services we provide, what we do well and most importantly how we can do better.
Since 2015 the survey programme has developed with departments and wards around the Hospital becoming involved. If you are asked by one of our Volunteers during a visit or stay in the Hospital, we would be most grateful if you would answer the survey questions they have.
The responses you provide are completely confidential, your answers are taken down on a handheld tablets carried by one of our Volunteers. All of the questionnaires are short so it will not take too much of your time. Note our Volunteers will always introduce themselves and explain what they are doing and why.
In addition to our own in house Patient Experience Survey Programme, TUH also participates in the National Patient Experience Programme. This survey is undertaken every year across the country gathering the experience of patients over the age of 18 that have stayed overnight in a hospital.
The National Survey Programme is a joint project between HIQA, the Department of Health and the HSE. Results of the national survey are published in December every year. You can review previous results through this link.